If you have purchased a product that caused you injury or damage to your property, you may be able to be compensated for it. This compensation could come the manufacturer of the product, supplier or the store from where it was purchased. You may even receive compensation for financial losses that you incurred due to the sustained injuries.
Warranty: You should check to determine if there is a warranty on your product from either the manufacturer or the store you purchased it from. That warranty or guarantee might entitle you to some compensation or refund by doing nothing more than contacting the manufacturer of the product or the store you purchased it from and explaining the issue.
No Warranty: Some items do not come with a warranty. Under some circumstances, you could still be compensated. If the product did not come with a warranty, the store does have legal obligations to customers under the Sale of Goods Act.
The first of three legal obligations is the product sold is fit for its purpose and functions as it was meant to. Next, if you purchased an item, it must be what was specifically described. Third, under the Sale of Goods Act, if the product was purchased, from a description, it must be a product fit for sale.
Contacting the Manufacturer: Your main focus should be the store where the purchase was made. You may still want to contact the manufacturer of the product to inform them that the product is defective. Additionally, you can explain the problem, if the store will not handle the complaint or if you purchased the product from someone else, the store is not obligated to handle the complaint, contacting the manufacturer is your only way to receive compensation.
Obligations of Consumers: You are obligated to follow instructions for a product to only use the product as it was intended. If you did not, and contributed in any manner, causing injury or loss you will not be able to seek compensation.
Negligence: Negligent misrepresentation is when the retailer, distributor or manufacturer makes false statements concerning the safety or use of product. If the court decides you relied on their misrepresentation you may be able to sue.
Defective Products and Recalls: If a product is either harmful or defective and there are safety concerns, the manufacturer or seller of the product will request a recall. This is a return of the product so it can be taken from the market, corrected or modified.
Thus, under the Federal law, you are entitled to compensation if you have sustained harm or damages due to an inferior quality product. However, it becomes equally important to hire the services of an injury lawyer in Burlington to represent your rights.